Privacy Policy

This policy has been effective since 25/04/2018 and applies to memorialcleaning.co.uk.

Our Commitment

This privacy policy sets out how Memorial Cleaning uses and protects any information that you give us when you use this website. Memorial Cleaning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Memorial Cleaning may change this policy from time to time by updating this page. This policy is effective from 25/04/2018.

Information We Collect

We collect only what we need to care for your loved one’s memorial: your full name, contact details (email, phone, postal address where relevant), and the details and location of the memorial. Information collected will be held under the Data Protection Act 1998.

How We Use Your Information

Your information is used solely to quote for, arrange, deliver and photograph your memorial care service, and to reply to your enquiries. We do not sell, distribute or use your information for commercial purposes unless we are required to do so by law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Payment details are never held by us.

Photographs

Before and after photographs of memorials are emailed or texted privately to the family concerned. They appear in our public gallery only with family permission; any requested removal is actioned promptly.

Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies — most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information at any time by contacting us at simon@memorialcleaning.co.uk. We will not sell, distribute or use your personal information unless we are required by law, and we will only use your information to provide the services you have requested. We hold records securely and will delete data on request where we are not otherwise legally or contractually obliged to keep it.

Questions about this policy? Email simon@memorialcleaning.co.uk or call 07707 199 393.